For Installers

Customer Projects

Create customer projects in Selora Connect and plan each install in its installation manifest, by hand or with Selora Assistant.

• Create a Project for a Customer
  Create a new customer project in Selora Connect, invite the customer to their Selora Homes profile, and share project files ahead of system design.
  Installer Projects Selora-Connect Customer-Onboarding
• Build the Installation Manifest
  Plan a customer project in its installation manifest: floors and areas, devices from the Selora catalog, integrations, and the scenes, automations, and dashboard the home should have.
  Installer Projects Installation-Manifest Planning System-Design
• Build the Manifest with Selora Assistant
  Describe the home to Selora Assistant, or paste the transcript of a call with the homeowner, and review the floors, areas, devices, and integrations it proposes for the installation manifest.
  Installer Projects Installation-Manifest Selora-Assistant Ai Planning

On-Site Installation

On-site installation guide for Selora Homes installers covering pre-installation, Selora Hub setup, device installation, integration support, and handoff.

Team Management

Manage who works at your company in Selora Connect: roles and permissions, invitations, and which location each person works from.

• Roles and Permissions
  The four roles in a Selora Connect installer company — owner, admin, manager and technician — and what each of them can do.
  Installer Team Roles Permissions Selora-Connect
• Invite a Team Member
  Invite colleagues to your Selora Connect company, change somebody's role, and remove a member who has left.
  Installer Team Invitations Selora-Connect Onboarding
• Assign Team Members to Locations
  File team members at the branch they work from in Selora Connect, and what a home location changes for them.
  Installer Team Locations Branches Selora-Connect

Selora Hub

Selora Hub-specific resources for installers.

• Request Remote Support Access
  How installers and the Selora Homes support team can request temporary remote access to customer Home Assistant installations for support and maintenance.
  Selora-Hub Remote-Access Home Assistant Installers Support
• Set Up Alexa Voice Control
  Get a customer's installation ready, walk them through linking their Amazon account, choose which entities Alexa sees, and confirm voice control works.
  Selora-Hub Alexa Voice Home Assistant Installers