Alert Configuration and Dashboard

Summary

Provide a centralized dashboard for homeowners and installers to monitor the health of their installations. Users can view current and historical alerts and configure notification preferences (email, push, SMS) for various event types.

Value

• Homeowners: Self-service monitoring and peace of mind.
• Installers: Proactive issue detection and improved customer support.

Features

• Alert Dashboard: A real-time list of active and past alerts (e.g., offline status, security triggers, hardware health).
• Notification Settings: Granular control over when and how to be notified (e.g., “Notify me via SMS if the system goes offline for more than 10 minutes”).
• Installer View: A multi-installation dashboard for installers to monitor all their customers at a glance.

User Flow

1. Access Dashboard: User navigates to the “Alerts” section in Selora Connect.
2. View Alerts: User reviews the list of current and past alerts.
3. Configure Notifications: User clicks “Settings” to define notification rules and channels.
4. Receive Alerts: System triggers notifications based on the configured rules.

Related

• Health Monitoring (Epic #?): This feature expands on basic health monitoring with user-configurable alerts.