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Pre-installed Selora Hardware (Turnkey)

Offer a turnkey device pre-installed and pre-configured with Selora services to speed setup for installers and homeowners.

Roadmap Hardware Turnkey Installers Homeowners

Summary

Provide a turnkey Selora device that arrives pre-installed and pre-configured with core services, so new deployments start quickly with minimal on-site setup. Hardware specifics are TBD but will align with published requirements.

Value

  • Installers: Faster installs, fewer on-site configuration steps, predictable setup times.
  • Homeowners: Out-of-the-box experience with secure defaults and a guided onboarding flow.

Scope

  • Hardware TBD; must meet the published hardware requirements and thermals.
  • Secure defaults (hardened OS, least-privilege services, automatic updates).
  • OTA updates and rollback strategy.
  • Initial provisioning and first-boot pairing flow (QR or code-based), with revocation path.
  • Clear recovery path (factory reset) and warranty-safe support procedures.

Dependencies

  • Selora Foundation Infrastructure (Epic #7) for core services, auth, and fleet update pipelines.
  • Consider linkage with Premium Installer Support (Epic #4) for installer workflows and escalations.

Target customers

  • Installers (streamlined deployments)
  • Homeowners (fast, reliable start)

Open questions

  • SKUs/tiering (Starter vs Premium), specs, and pricing.
  • Supply chain and lead-time assumptions; regional availability.
  • Warranty model and RMA process; packaging and logistics.
  • Accessory options (mounts, storage tiers, PoE vs adapter, Wi-Fi vs Ethernet).

Last modified November 20, 2025: docs: backfill gitlab_epic_url for Pre-installed Selora Hardware (Turnkey) (d41538f)

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