Travel

Book Everything in Navan

All business travel must be booked in Navan . This is the only approved booking channel, and it applies to every leg of a trip:

• Flights
• Trains
• Hotels
• Car rental

Navan has our travel policy built in, so booking there means the trip is automatically checked against our rules, approved by the right person, and paid for by the company. Nothing to advance out of pocket, nothing to claim back.

Booking outside Navan is not reimbursable. If you book directly with an airline, a rail operator, a hotel, or a rental agency, the cost is yours unless you got written approval from your manager and Finance beforehand.

Getting Access

Everyone gets a Navan account during onboarding . If you do not have access yet, or your profile details are wrong, email finance@selorahomes.com .

Before your first booking, fill in your profile: legal name exactly as it appears on your ID, date of birth, loyalty programs, and any seating or accessibility preferences. Airlines reject bookings where the name does not match the travel document, and fixing it later costs a change fee.

How Booking Works

1. Search in Navan: Enter your dates and destination. Options within policy are marked as such.
2. Pick an in-policy option: In-policy bookings are confirmed instantly, with no approval step.
3. Out-of-policy needs approval: If you pick something outside policy, Navan asks for a justification and routes it to your manager. Book early enough to leave room for that.
4. Pay with the Navan card: Travel is billed to the company automatically. Do not use a personal card.
5. Keep the trip in Navan: Changes and cancellations go through Navan too, so support and the itinerary stay in one place.

Travel Standards

These are the same standards described in Spending Company Money , and Navan enforces them at booking time:

Flights: Economy class for domestic, premium economy for international flights of 6+ hours. No first class unless medically necessary with documentation.

Trains: Standard class, or the equivalent of economy on operators that name their classes differently. Take the train over a short-haul flight when the total journey time is comparable.

Hotels: Mid-range hotels, typically $150-250 per night depending on the city.

Car Rental: Compact or intermediate class. Rent only when public transit or rideshare is not practical. Decline the rental agency’s insurance; our corporate coverage applies.

Booking Ahead

Book as early as the trip is certain. Late bookings cost significantly more and shrink the set of in-policy options available to you.

Flights and trains: At least 14 days ahead where possible

Hotels: At the same time as the transport

Conferences and team events: As soon as attendance is confirmed

Expenses While Traveling

Travel itself is not an expense claim. Flights, trains, hotels, and car rental are booked and paid in Navan, so they never go through an expense report.

Everything else you spend on the road, such as meals, ground transportation, parking, baggage fees, and fuel for a rental car, is an expense. Submit it in Deel , which remains our expense tool, following the process and per diem rates in Spending Company Money .

Changes, Cancellations, and Problems

Plans changed: Change or cancel in Navan as soon as you know. Refundable fares and free cancellation windows only help if we act in time.

Something went wrong mid-trip: Use Navan’s 24/7 support, available in the app. They can rebook you directly.

Trip canceled by us: Cancel the bookings in Navan; there is nothing to claim back because nothing was charged to you.

Personal Travel Attached to a Trip

You may extend a business trip for personal reasons. Book the business portion in Navan as usual, and pay for the personal portion yourself. If extending changes the cost of the flight or hotel, Navan shows the in-policy business fare and you cover the difference. Tell your manager about the extension before you book.

Questions

Policy or approvals: Ask your manager, or email finance@selorahomes.com

Navan account, bookings, or billing: Email finance@selorahomes.com