Departments
Explore how different departments at Selora Homes operate, their processes, and best practices.
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This section provides detailed information about how each department operates, including processes, workflows, and team-specific guidelines.
- Business operationsFinance, accounting, tooling, people ops, and HR processes.
- EngineeringEngineering processes, sprint planning, releases, on-call, and incident management.
- Customer successOnboarding, customer meetings, requests, and account management.
- Customer supportSupport processes, response guidelines, and customer communication.
- MarketingBrand guidelines, content creation, social media, and events.
- ProductProduct planning, prioritization, feature management, and design.
- SalesSales process, contracts, lead management, and resources.
- SecuritySecurity policies, account recovery, and vulnerability management.