Customer Support

Support processes, response guidelines, and customer communication.

This section covers our customer support processes and best practices for helping customers succeed.

Project installation support
Runbooks and processes for supporting active project installations.

Support Process
How we handle customer support requests.
Support Process Customer
Selora Hub Health Check
Internal checklist for confirming that a Selora Hub is claimed, online, and healthy before support actions continue.
Support Install Selora-Hub Health

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