Project Installation Support
Runbooks and processes for supporting active project installations.
This section covers how Customer Support Engineers support active project installations and maintain the Installer Field Support Guide.
- Project Installation Support GuideInternal runbook for Selora Homes Customer Support Engineers supporting active installation-day calls and escalations.Support Install Customer-Support Operations
- Updating the Installer Field Support GuideHow to submit, review, and publish updates to the Installer Field Support Guide.Support Install Documentation Process